Questions people ask

Scuber is a marketplace. If you lost something in a pond, lake, river or ocean, you post a recovery job. Divers nearby send offers, and the one you pick tries to recover it. Payment goes through the app.

Yes. iPhone: https://apps.apple.com/app/id6819053899. Android: https://play.google.com/store/apps/details?id=com.scuber.app.

By card, in the app. When you accept an offer, your card is charged and the money is held through Scuber's payment partner until the job is done. It is not paid to the diver until the recovery is confirmed.

No. Cash is never allowed, and neither are off-app payments such as Venmo or Zelle. Held payments, refunds and disputes only work for payments that go through Scuber.

After the diver marks your item recovered, you can confirm it or open a dispute. If you do neither, the payment is released automatically 48 hours later.

If you cancel before the dive, you are refunded in full (the job price and the service fee). If the diver cannot find it, they may ask for a search fee (up to 25 percent of the job price, minimum $25) or you can agree to continue the search later; otherwise you are refunded in full, and anything above a search fee is refunded to you. You can then keep the item on the lost and found board.

The diver sets the price, between $50 and $5,000. The customer pays that price plus a Scuber service fee of 10% (minimum $9.99). The diver receives their price minus a 10% marketplace fee. Card processing is paid by Scuber, not added to your bill. The app shows the price, the service fee and the total before you accept an offer.

Your exact pin is never shown publicly. Divers see the job's location only roughly until one is hired, and then only that diver sees the exact pin.

You need a certification from a recognised agency (you upload a photo of your card, and a person at Scuber reviews it), a verified identity for payouts, and a linked bank account.

Scuber does not verify, require or provide insurance. Divers can optionally list their own insurance on their profile. It is self-reported and is shown that way.

A place to keep an unfulfilled request listed, and for anyone to report something they found. When a found report matches a listing, Scuber connects the two people in a private chat. No money is involved, and either side can walk away at any time.

Yes. Deeper water needs more training and more time, so it usually costs more and fewer divers can take it. As a rough guide from training agencies: shallow jobs usually need entry-level (Open Water) training. Deeper than about 18 m (60 ft) usually needs Advanced Open Water or similar. About 30 to 40 m (100 to 130 ft) needs Deep Diver training, and 40 m (130 ft) is the usual recreational limit. Past that is technical diving, with special training, gas mixes, decompression stops and much more planning, so very few divers can do it and some jobs may not be possible. Deeper water also shortens safe time on the bottom, so a search can take more dives. Limits vary by agency and place. Divers choose which jobs they take: the app warns a diver when a job is deeper than the depth on their card, and each diver decides what is safe for them. Scuber does not decide that.

Each depth is labelled surveyed, diver-reported or estimated, with its source. Estimates are always a range, and where there is no data we say so. Depth information can be wrong and is informational only.

Scuber is a marketplace only. Divers dive at their own risk, and to the extent the law allows, neither Scuber, divers nor customers are liable to each other for loss, injury, damage or a failed recovery. Read the Terms of Service and the Privacy Policy (both are linked in the footer of every page).